Continuous System Monitoring

Proactive IT System Maintenance

Prevent IT issues before they arise. With our proactive IT system maintenance, we monitor, update, and protect your infrastructure to avoid disruptions and ensure your business operates at peak efficiency.
Automated Maintenance

Automatic patches and upgrades to keep your system up-to-date and stable.
System Security

Protect your data with multi-layer security—Antivirus, EDR, and Backup solutions.
Performance Optimization

Regular monitoring and fine-tuning of devices for smooth, uninterrupted operation.

System management solution

An IT ecosystem built for your business environment, with fully integrated security and backup features,
resources, and a support to help you whenever you need it.

Up your game with next level protection

Next-level protection

Defend Windows and Apple devices with flexible, real-time remote monitoring and management.

Patch Microsoft, Apple and more

Keep devices compliant and secure. Patch every aspect of Windows, macOS, iOS, and beyond.

Layer on advanced security solutions

Layered security solutions

We can secure your systems, data, devices, and networks with zero-delay detection for next-gen protection against evolving threats.

Cloud first Backup

We store your backups off the local network by default, out of the reach of ransomware.

Microsoft Cloud Management

We will secure, standardize, automate and manage Microsoft 365, Azure, and Intune devices and policies alongside your physical and hybrid environments.

Stay Ahead with Our Proactive Approach

Imagine your IT system running seamlessly, without interruptions, and with maximum efficiency. With us, it’s possible—our proactive maintenance plans are designed to keep your systems in top condition. Our mission is to ensure quality, expertise, timeliness, and reliability in every aspect of maintaining your infrastructure.

FAQ: Proactive IT System Maintenance

What is proactive IT system maintenance?

Proactive maintenance is a management approach that involves continuous monitoring, preventing potential issues, and timely interventions to avoid failures, minimize downtime, and ensure the optimal functionality of all systems.

What are the main benefits of proactive maintenance?
  • Reduces unexpected failures and downtime.
  • Increases the longevity and efficiency of IT equipment.
  • Identifies security threats and vulnerabilities in advance.
  • Optimizes system performance and boosts productivity.
What services are included in proactive maintenance?
  • Regular security audits and updates.
  • Real-time monitoring of network and server performance.
  • Backup management.
  • System enhancement planning and implementation.
  • Preventive checks and issue resolution.
Is proactive maintenance suitable for small businesses?

Yes, especially for small businesses. It reduces costs associated with unexpected failures and allows you to focus on your core business without IT interruptions.

How do I know if my business needs proactive maintenance?

If you frequently experience unpredictable failures, slow system performance, or want to ensure your data and systems are always protected and available, proactive maintenance is the right choice.

How often is proactive maintenance performed?

Depending on system needs, maintenance can be daily, weekly, or monthly. It includes continuous monitoring and scheduled interventions as per a pre-defined schedule.

What types of IT systems does proactive maintenance cover?

It covers networks, servers, workstations, security systems (firewall, antivirus), backup systems, virtualization, and many other IT infrastructure components.

Can proactive maintenance be tailored to a company’s specific needs?

Absolutely. Proactive maintenance is flexible and adapts to the size, complexity, and specific requirements of each business.

What happens if an issue arises despite proactive maintenance?

While most problems are prevented in advance, our team ensures a swift response and resolution to minimize disruptions and restore operations quickly.

How much does proactive maintenance cost?

Costs depend on the scope of services, the size of your IT infrastructure, and specific needs. We offer customized plans to provide the best value for your investment.

Ready for the Next Step?

Don’t wait for problems to become obstacles—take the first step toward a safer, more stable, and efficient IT system. Elevate your business to the next level.
  • Lošinjska ulica 5, 10000 Zagreb
  • Telefon: + 385 (0)1 2220 600
    Faks: + 385 (0)1 2220 610
  • E-mail: info@it-grupa.hr
  • OIB: 80019116338
    Matični broj: 02145456

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